Frequently Asked Questions

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We don't have everything from our store listed on our website. For most things, due to varying supply chain issues, it's intentional. We work hard to provide quality customer service.  We are more intentional with a very  transactional shopping experience with online purchases. We have an unusually large inventory. We try to ship orders within 2 days or less of receiving them. If you can't find what you're looking for, call us. We're happy and ready to take phone orders! 

It depends on what you have and what the condition and quality is. If it's a jewelry, lapidary or rock hounding tool, bring it to our 1st Ave location. If it's any other kind of tool, bring it to our Grant Rd location.

Sometimes we can but we're not professional gemologists. We can refer you to people locally who specialize in different gemstones and rocks.

We'd be happy to refer you to local organizations who meet regularly to go rockhounding in a group or to different mines in Arizona that are open to the public.